Talk to an engineer,
not a script.
Phone, WhatsApp, live chat, email or a ticket from the client area — pick whichever is fastest for you. The people who answer can log in to the node, size a deployment, or move your data from another provider.
Get in touch.
Reach out any time — for hosting questions, sizing, billing or an incident.
Phone
Voice+91-11692-90350 / +91-73761-67385
Fastest for quick questions and screenshots. Same engineers, same queue.
[email protected]
Ticket
TrackedFrom the client area — tracked, with your services attached.
URLStart is headquartered in Noida, Uttar Pradesh, with its infrastructure in a Tier IV datacenter in Noida. Support is staffed around the clock; sales sizing help is free, and so is migration from your current provider. For anything legal or billing-related, email is best so there is a written record.
- Registered office
- H-109, Sector 63, Noida, Uttar Pradesh 201301, India
- Support hours
- 24/7
- Sales
- Business hours · IST
- Phone
- +91-11692-90350 / +91-73761-67385
- [email protected]
- +917376167385
- Knowledge base
- kb.urlstart.com
- Client area
- my.urlstart.com
Help us help you faster.
Three things that turn a back-and-forth into a one-reply fix.
Service name or IP
VPS-NOI-014, the IP, or the invoice number — anything that identifies the machine or the order.
What you expected vs what happened
A command and its output, an error screenshot, or the time it started.
What you already tried
Reboots, config changes, firewall rules — so we do not repeat them.
What to expect when you reach us.
Targets, not guarantees — but they are what the team is measured on.
Live chat & WhatsApp
First reply typically under two minutes, 24/7. Best for quick questions, screenshots and "is it just me?".
Tickets
Acknowledged within 15 minutes around the clock; most technical tickets resolved on first contact by an engineer with node access.
Emergencies
Under DDoS attack or a server down? Phone or chat, say "emergency". Mitigation and escalation start immediately — under 30 seconds for attacks.
Sales & sizing
Free. Tell us the workload, traffic and budget; we recommend a size and, where we can, a smaller one than you asked for.
Migrations
Scheduled with you, executed by our engineers, at no charge. Typical small migration completes the same day.
Account & billing
Invoices, GST details, renewals and cancellations are handled in the client area; email us for anything that needs a written record.
Answers without waiting.
Knowledge base
Setup guides, OS how-tos, control panel walkthroughs and troubleshooting steps.
Client area
Reboot, reinstall, snapshots, invoices, tickets and upgrades — everything about your services in one login.
Product FAQs
Each product page ends with the questions customers actually ask before ordering.
Frequently asked.
Before you write in.