Our Commitment to Your Privacy
At URLStart, we are committed to protecting your privacy and ensuring the security of your personal information. This section outlines how we collect, use, and protect the data you provide us.
URLStart reserves the right to update or modify this Privacy Policy as necessary. We encourage you to review this page regularly to stay informed about any changes. By continuing to use our services, you agree to the latest version of this Privacy Policy.
Collection of Information
When you sign up for our services or interact with our website, we may collect personal information such as your name, email address, contact number, and billing details . We may also gather non-personal information, including your IP address and browsing patterns, to improve our services and website functionality.
Use of Information
The information we collect is used to provide and maintain our services, process payments, communicate with you, and enhance your user experience.
- Service delivery & maintenance
- Payment processing
- Communication & support
- Data analysis & improvement
Information Sharing
We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no transmission method or storage system is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, personalize content, and analyze trends. You can adjust your browser settings to manage cookies or opt out of certain tracking technologies.
Third-Party Links
Our website may contain links to third-party websites. URLStart is not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.
Compliance with Laws
We may disclose your information if required by law, court order, or governmental authority. We may also disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
Changes to the Privacy Policy
URLStart reserves the right to modify or update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review the Privacy Policy regularly for updates.
Accessing and Correcting Your Information
You can access and manage your personal information by logging into your URLStart account. From the "My Details" section, you can review and update your information. If you notice any errors, you can request corrections by contacting us.
For security and privacy reasons, we will verify your identity before granting access or making corrections.
Specific Terms and Conditions
URLStart acknowledges that email transmitted through our services is private correspondence between the sender and recipient. We are committed to preserving the privacy and confidentiality of these communications. We do not monitor, edit, or disclose users' private communications unless required by legal obligations, compliance processes, or enforcement of our Service Agreement.
Situations that may require us to disclose email content include legal processes, claims of rights violations, or protection of URLStart's rights and property. These actions are governed by applicable laws.
By using our service, you acknowledge that technical processing of email communications is necessary for transmission and network requirements. URLStart does not endorse or take responsibility for unlawful, harassing, or defamatory content and is not liable for content that infringes on intellectual property or other rights.
We remain committed to secure, reliable services while respecting the privacy of our users. For concerns or questions about our email services or privacy practices, please contact us .
Where Your Data Is Stored
Customer servers and the data on them are hosted on URLStart infrastructure in India, in our Tier IV datacenter in Greater Noida (Delhi NCR). Account and billing records are held in our client area. Some of the service providers listed below may process limited data outside India in order to deliver their service.
Service Providers We Share Data With
We share only what each provider needs to do its job:
- Payment gateways and banks — to process your payments. We do not store full card details.
- Live chat and WhatsApp support tools — to answer your questions.
- Email delivery services — to send invoices, service notices and replies.
- Website analytics — to understand how the website is used, in aggregate.
- Domain registries, software licence vendors and datacenter partners — where a service you order requires it.
We do not sell your personal information.
How Long We Keep Your Information
We keep account information for as long as your account is active. After an account is closed, we retain invoices, payment records and related details for as long as Indian tax and accounting law requires, and logs for as long as needed for security and to meet legal obligations. Data on a cancelled or terminated server is deleted as described in our Terms & Conditions and Refund Policy.
Your Rights
You may ask us to access, correct or update your personal information, to erase information we are not legally required to keep, and to withdraw consent you have given — for example, to marketing emails, which you can also stop using the unsubscribe link in any email. Withdrawing consent may mean we can no longer provide a service that depends on it. We will verify your identity before acting on a request.
Grievances and Contact
For any privacy question, request or complaint, contact URLStart Support at [email protected] through the contact page, or by post at URLStart, H-109, Sector 63, Noida, Uttar Pradesh 201301, India. Privacy complaints are handled by our support team, and we aim to acknowledge them within 2 business days.
Governing Law
This policy is governed by the laws of India, with jurisdiction as set out in our Terms & Conditions.
Last updated: 2 October 2026