This agreement is created considering the website's service and orders offered to the user. Customers must obey the conditions of the service and the agreement beginning with the service activation date. It will provide a structure that will govern customers' purchases of UrlStart services from third parties. UrlStart reserves the right to reject any terms and conditions intended by the customer's form if they are additional and differ from the set maintained by UrlStart's service descriptions, order, or any service point.
Customers are not permitted to create hosting accounts using free domains such as .ga, .cf, .tk, .ml, etc. It's due to the free domain increasing the number of misuse and abuse situations. If you want to host a free domain, you must first get approval from our support. Such accounts that target specific geographical regions, governments, or countries where the government restricts trade and economic penalties will be barred. Customers should only use the policies specified for their or their clients' websites, whether shared hosting, cloud hosting, WordPress hosting, or reseller hosting. Because your site will be hosted in a shared environment, your hosting account will have limited resources.
In the case of account auto-creation by default, it will be suspended without prior notice and may ask for identity verification or change the domain name.
We have complete authority to suspend any of the accounts in question. If the account abuses resources like MySQL, IOPS, CPU, EP, or RAM, it will happen with or without notice.
We will notify all users when a user account's bandwidth limit is exceeded. Suppose the user does not need to purchase additional bandwidth or upgrade the service to continue exceeding their limit. In that case, the account will be suspended until the user takes steps to ensure that the limit is not exceeded again or until the account is upgraded, whichever comes first. Within the next month, it would reactivate the account automatically.
The web hosting server's space can only be used for web files and hosting a user's website. You should not use this space to store media or other data, such as electronic files, website backups, FTP hosts, or demo purposes. We reserve the right to check each shared hosting account for excessive use of disc space, CPU, and other resources that may violate this Agreement or the AUP.
In our sole discretion, we may terminate access to the Services or remove or delete User Content from accounts deemed to violate these Terms and Conditions and other rules. The number of resources assigned to the plan that you have purchased will determine the dedicated and VPS usage limits.
The customer's responsibility is to back up their data on UrlStart servers. UrlStart accepts no responsibility for any corrupted or missing customer data. We will not restore your data if your account or hosting is terminated. We will include the free backup service in the payment plan, but the user must purchase it individually for VPS and dedicated servers.
The seven-day backup policy will only apply to shared, WordPress, cloud, and reseller hosting. We are not responsible if the backup restoration fails or data is lost from our servers. We highly recommend taking data backups daily somewhere else to avoid these troubles. The UrlStart team, staff, and the company are not responsible for this data loss.
Our network providers will not be counted towards the uptime guarantee if there are any service outages or downtime due to UrlStart's scheduled maintenance. UrlStart accepts no liability or responsibility for the failure of third-party services. The customer is responsible for third-party services, and UrlStart is not liable for loss or delay in performing its respective obligations. Any failure or delay is caused by circumstances beyond its reasonable control, such as acts of any governmental body, war, fire, embargo, revolt, sabotage, flood, strike, or any other labor disruption. Unavailability delays, interruption or delay in telecommunications or third-party services (including DNS propagation), failure of third-party software or hardware, or inability to procure raw materials, supplies, or electricity utilized in or equipment required for the provision of the services.
The uptime guarantee did not cover server downtime caused by unauthorized access, failed login attempts, or an excessive number of connections from the customer's IP. In the event of a calamity, uptime will not be affected. Our 99.99% may be affected by this, which will not be included in the uptime guarantee. We will notify you by email about the scheduled maintenance. However, any such downtime without notice or something happening due to a hardware issue is not eligible, and UrlStart is not responsible for it.
At the application level, the customer must encrypt critical customer data because the data will be considered secret under state or federal legislation and any contractual duties to others. In the event of a mishap, the customer must contact UrlStart and warn them of any security breach.
You may need to authenticate your identity to avoid fraud and abuse. Using any form of proxy, VPN, or similar service is not permitted for user registration. To sign up with UrlStart, you must use your actual telecom or residential IP address. If verification fails, the account may be banned or permanently closed.
If you pay with a debit or credit card, Internet Banking, or PayPal, we will activate your account immediately after the payment is confirmed. Sending payment by offline modes, such as NEFT, IMPS, bank transfer, or another method offered on UrlStart, may cause your order to be processed late. We advised using the automated payment to prevent manual verification, and the order was activated instantly.
If you do not pay for Shared Hosting, WordPress Hosting, Cloud Hosting, Reseller Hosting, or VPS within 48 hours, we will suspend your service, and if you do not pay within 7 days, we will cancel your benefits and services.
We cannot perform any backup recovery after the service has been discontinued. Please ensure that you have the data and cannot request it. The procedure can't be irreversible.
Customer Data: The customer is solely responsible for all data security and content stored in UrlStart's environment. At all times, the customer data is the client's property.
Legal Prerequisites: The client will determine whether any data meets the standards, laws, and policies. The consumer must ensure that the data meets all legal criteria.
Security: The customer must encrypt critical customer data at the application level. This is taken into account because the customer data will be considered secret under state or federal legislation and any contractual duties to others. In the event of a mistake, the customer must contact UrlStart and warn them of any security breach.
If a dispute, controversy, or claim arises from or related to this agreement, you and UrlStart must reasonably attempt to resolve such issues or differences. To that end, we will consult and negotiate to establish an acceptable solution for both parties.
You agree that the courts of Prayagraj, Uttar Pradesh (India), will have exclusive jurisdiction over all disputes and other matters relating to the execution, interpretation, enforcement, and termination of this agreement or any additional agreement entered into by the parties in connection with it. All disputes and other matters relating to the interpretation and enforcement of the TOS and any other agreement entered into by the parties will be governed by Indian law.
We have the right to update the pricing information at any moment. You have to double-check pricing details whenever you use any service.
We want to inform you that we reserve the right to amend our terms and policies at any moment. We do not issue and distribute any notifications before modifying our services. You can reach out to us for updates.